What to prepare
- Your booking reference or confirmation number.
- Receipts, supplier messages, or cancellation notices.
- Travel dates, traveler names, and a clear description of the issue.
Support
File a claim
Use this guide when you need to begin a travel insurance or booking-related claim.
How to submit
Email claims@travunet.com with your documentation. If the claim is handled by an insurance provider, we will guide you to the correct provider process.